Warranty Policy
Thank you for choosing [Your Company Name] for your Mitsubishi spare parts needs. We are committed to providing high-quality products and excellent customer service. This Warranty Policy outlines our commitment to ensuring your satisfaction and clarifies the terms of our warranty coverage.
Warranty Coverage:
Product Warranty: We stand behind the quality of our Mitsubishi spare parts. Our products are covered by a limited warranty against defects in materials and workmanship under normal use and service conditions. The specific warranty period may vary depending on the product and will be clearly stated at the time of purchase.
Coverage Limitations: Our warranty covers the replacement or repair of defective parts, subject to the terms and conditions outlined in this policy. It does not cover damage resulting from improper installation, misuse, accidents, modifications, neglect, or normal wear and tear.
Claim Process: If you believe you have received a defective product covered by our warranty, please contact our customer service team as soon as possible. We may request proof of purchase and additional information to verify your claim. Upon approval, we will provide instructions for returning the defective part for evaluation.
Resolution: Upon receipt of the defective part, we will inspect it to determine whether it qualifies for warranty coverage. If the defect is confirmed to be covered under warranty, we will repair or replace the part at no cost to you. If a replacement part is not available, we may offer a refund or store credit, at our discretion.
Exclusions:
Our warranty does not cover the following:
- Damage caused by improper installation, misuse, accidents, modifications, neglect, or unauthorized repairs.
- Normal wear and tear, including but not limited to cosmetic damage, scratches, and dents.
- Damage resulting from use of the product for purposes other than its intended use.
- Products purchased from unauthorized sellers or third-party vendors.
Limitation of Liability:
In no event shall [Your Company Name], its directors, officers, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use or inability to use our products, even if advised of the possibility of such damages. Our liability under this warranty is limited solely to the repair, replacement, or refund of defective parts as outlined in this policy.
Modifications to this Policy:
We reserve the right to update or modify this Warranty Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.
Contact Us:
If you have any questions or concerns about our Warranty Policy or need assistance with a warranty claim, please contact our customer service team at [Insert Contact Information].
By purchasing and using our Mitsubishi spare parts, you acknowledge and agree to the terms and conditions of this Warranty Policy.